Shipping policy

We accept order online only for deliveries to addresses in the countries and territories that are listed in the selection menu of shipping addresses on the website thesalome.com

If your country or territory is not listed please contact Customer Care service to check if other options are available.

Delivery to European Economic Zone countries, Argentina, Armenia, Australia, Azerbaijan, Belarus, Bahamas, Brazil, China, Hong Kong, Georgia, India, Israel, Japan, Kazakhstan, Kyrgyzstan, Mexico, Moldova, Serbia, Singapore, Tajikistan, Thailand, Macedonia, Turkey, Turkmenistan, Ukraine, UAE, USA, Uzbekistan, is undertaken with DPD parcel delivery service, that normally takes 3-10 business days, and normally includes courier delivery.

All other deliveries are undertaken by priority postal parcel service / small packet, and may include courier delivery, and it takes usually 10-15 business days to deliver.

If the item is not in stock, it will be shipped after it is manufactured. Manufacturing takes up to 1 month. 

Average delivery period for all orders takes 14 working days.

All other deliveries are undertaken by priority postal parcel service / small packet and may include courier delivery, and it takes usually 10-15 business days to deliver.

Customers will be advised on expected manufacturing and dispatch deadlines, also customers will be provided with the shipment tracking number once it is shipped.

Solely customer is responsible for the accuracy of the delivery address.


🚚 Shipping to Latvia, Lithuania, and Estonia

We deliver orders across Latvia, Lithuania, and Estonia using DPDOmniva, or by courier.

Shipping is free.


🌍 International Shipping

To arrange delivery to other countries:

1. At checkout, first select “Courier”.

2. Then choose “Worldwide delivery”.


Shipping rates:

• 🇦🇺 Australia – €38.38

• 🇦🇹 Austria – €14.24

• 🇧🇪 Belgium – €10.25

• 🇧🇬 Bulgaria – €16.70

• 🇨🇦 Canada – €49.36

• 🇭🇷 Croatia – €16.71

• 🇨🇾 Cyprus – €17.47

• 🇨🇿 Czechia – €13.68

• 🇩🇰 Denmark – €11.21

• 🏴󠁧󠁢󠁥󠁮󠁧󠁿 England – €44.50

• 🇫🇮 Finland – €9.06

• 🇫🇷 France – €10.72

• 🇬🇪 Georgia – €34.84

• 🇩🇪 Germany – €11.14

• 🇬🇷 Greece – €23.54

• 🇭🇺 Hungary – €11.96

• 🇮🇸 Iceland – €40.27

• 🇮🇪 Ireland – €19.33

• 🇮🇱 Israel – €24.22

• 🇮🇹 Italy – €11.79

• 🇰🇿 Kazakhstan – €44.67

• 🇱🇺 Luxembourg – €16.25

• 🇲🇹 Malta – €19.39

• 🇳🇱 Netherlands – €10.65

• 🇳🇴 Norway – €18.71

• 🇵🇱 Poland – €6.59

• 🇵🇹 Portugal – €20.48

• 🇷🇴 Romania – €16.17

• 🇸🇰 Slovakia – €17.86

• 🇸🇮 Slovenia – €16.58

• 🇿🇦 South Africa – €45.58

• 🇪🇸 Spain – €11.02

• 🇸🇪 Sweden – €9.18

• 🇨🇭 Switzerland – €17.43

• 🇦🇪 United Arab Emirates – €19.80

• 🇺🇦 Ukraine – €15.54

• 🇺🇸 United States – €39.74


TAXES AND OTHER DUTIES

There can be additional duties and taxes applied upon receipt of your shipment. These duties and taxes are to be paid by the recipient. THE SALOME is not required to inform customers of such additional costs and is not required to refund such costs to customer.